Privacy Policy
Last updated: October 27, 2025
This privacy policy explains how personal data collected by the Cinefia platform (website and mobile application) is processed, stored, and protected. The platform operates both as a web service and mobile application.
1. Data Controller and Contact Information
Data Controller: Cinefia
Email: info@cinefia.com
Contact: For all privacy-related requests, please contact us at the email address above.
2. Personal Data We Collect
To provide our services, we collect the following personal data:
2.1 User Registration Information
- First and last name
- Email address
- Username
- Password (encrypted)
- Profile picture (optional)
2.2 Platform Usage Data
- Viewing history and preferences
- Movie and TV show ratings
- Favorite lists and collections
- Social interactions (friendships, group memberships)
- Search history
- In-platform messaging data
2.3 Technical Data
- IP address
- Device information (model, operating system, browser type)
- Location information (optional, when permitted)
- Log records and error reports
- Data collected through cookies and similar technologies
2.4 Mobile Application Specific Data
- App usage statistics
- Crash reports (anonymous)
- Push notification preferences
- Device identifiers (not for advertising purposes)
- Firebase Analytics data
3. Purposes of Data Processing
Collected data is used for the following purposes:
3.1 Core Service Provision
- Creating and managing user accounts
- Providing platform features
- Content search and filtering
- Social features (friendships, groups)
3.2 Personalization
- AI-powered movie/TV show recommendations
- Personalized homepage content
- User experience optimization
- Preference-based notifications
3.3 Security and Technical Operations
- Ensuring account security
- Fraud and abuse prevention
- Detecting and resolving technical issues
- Platform performance improvement
- Providing user support
4. Third-Party Services and Data Sharing
4.1 Movie/TV Show Database
- TMDB (The Movie Database): For movie and TV show data
- No user personal data is shared with this service
4.2 Mobile Application Services
- Google Firebase: App performance, crash analysis, and push notifications
- Google Analytics: Anonymous usage statistics
- Firebase Cloud Messaging: Push notifications
- Google Play Services: App updates and security
- Firebase Crashlytics: Anonymous error reporting
4.3 Google Services Data Processing
Google services used in our mobile application are subject to Google's own privacy policy. These services:
- Collect non-personally identifiable technical data
- Are used to improve app performance
- Are not used for advertising purposes
- Can have Firebase Analytics disabled if desired
5. Cookies and Tracking Technologies
The platform uses cookies for the following purposes:
- Session management and authentication
- Remembering user preferences
- Platform performance analysis
- Security measures
- Personalized content delivery
You can manage your cookie settings through your browser.
6. Data Security and Protection Measures
6.1 Technical Security
- SSL/TLS encryption protocols
- Secure server infrastructure
- Regular security updates
- Password protection with hash algorithms
- Firewall protection
6.2 Administrative Security
- Limited personnel access
- Regular security testing
- Data minimization principle
- Regular backup system
7. Data Retention Periods
- User account data: As long as the account is active
- After account deletion: Data is permanently deleted within 30 days
- Log records: Stored for maximum 12 months
- Crash reports: Stored anonymously for 90 days
- Analytics data: Stored anonymously for 26 months (Google Analytics default)
- Security logs: Stored for 24 months
8. Children's Privacy (Under 13)
Important: Our platform is designed for users aged 13 and above. We do not knowingly collect personal data from children under 13.
If we learn that a child under 13 has registered on our platform:
- The account is immediately suspended
- All personal data is deleted within 24 hours
- Parents are notified
9. International Data Transfer
Your data may be transferred to countries outside the European Union through our service providers (especially Google Firebase). These transfers:
- Are conducted with adequate security measures
- Comply with EU-US Data Protection Framework rules
- Use standard contractual clauses
- Are conducted in accordance with GDPR and other applicable privacy laws
10. User Rights (GDPR and Other Privacy Laws)
You have the following rights regarding your personal data:
10.1 Basic Rights
- Right to information: Learn what data of yours is being processed
- Right of access: Request access to your processed data
- Right to rectification: Request correction of incorrect data
- Right to erasure: Request deletion of your data
- Right to restrict processing: Request limitation of data processing
- Right to data portability: Obtain your data in a different format
- Right to object: Object to data processing activities
10.2 Exercising Your Rights
To exercise these rights, you can send an email to info@cinefia.com. Your request:
- Will be processed after identity verification
- Will be responded to within 30 days
- Is free of charge (fees may apply for unreasonable requests)
11. Mobile Application Special Provisions
11.1 Permissions
- Notification permission: For push notifications (optional)
- Storage permission: For profile picture upload (optional)
- Internet access: For basic app functionality (required)
11.2 App Updates
- Security updates may be installed automatically
- Feature updates are installed with user consent
- Update history is stored on the device
11.3 Offline Usage
- Some data is stored on the device for offline access
- This data is used only for app functionality
- All local data is deleted when the app is uninstalled
12. Policy Changes
This privacy policy may be updated when necessary. In case of important changes:
- Users are notified by email
- Notifications are sent through the mobile app
- Announcements are made on the homepage
- 30 days advance notice is given
13. Applicable Law and Jurisdiction
This privacy policy is subject to the laws of the Republic of Turkey. In case of disputes:
- Turkish courts have jurisdiction
- Turkish Personal Data Protection Law provisions apply
- GDPR provisions also apply for EU citizens
14. Right to Complain
For complaints regarding our personal data processing activities:
- You can first contact us at info@cinefia.com
- You can apply to the Personal Data Protection Authority
- EU citizens can apply to the relevant Data Protection Authority
Contact Information
Email: info@cinefia.com
Subject: Please use "Privacy Policy" as the subject
Response Time: Within 30 days maximum
Final Note: This privacy policy reflects our commitment to protecting our users' personal data. Please don't hesitate to contact us with any questions.