Privacy Policy

Last updated: October 27, 2025

This privacy policy explains how personal data collected by the Cinefia platform (website and mobile application) is processed, stored, and protected. The platform operates both as a web service and mobile application.

1. Data Controller and Contact Information

Data Controller: Cinefia

Email: info@cinefia.com

Contact: For all privacy-related requests, please contact us at the email address above.

2. Personal Data We Collect

To provide our services, we collect the following personal data:

2.1 User Registration Information

  • First and last name
  • Email address
  • Username
  • Password (encrypted)
  • Profile picture (optional)

2.2 Platform Usage Data

  • Viewing history and preferences
  • Movie and TV show ratings
  • Favorite lists and collections
  • Social interactions (friendships, group memberships)
  • Search history
  • In-platform messaging data

2.3 Technical Data

  • IP address
  • Device information (model, operating system, browser type)
  • Location information (optional, when permitted)
  • Log records and error reports
  • Data collected through cookies and similar technologies

2.4 Mobile Application Specific Data

  • App usage statistics
  • Crash reports (anonymous)
  • Push notification preferences
  • Device identifiers (not for advertising purposes)
  • Firebase Analytics data

3. Purposes of Data Processing

Collected data is used for the following purposes:

3.1 Core Service Provision

  • Creating and managing user accounts
  • Providing platform features
  • Content search and filtering
  • Social features (friendships, groups)

3.2 Personalization

  • AI-powered movie/TV show recommendations
  • Personalized homepage content
  • User experience optimization
  • Preference-based notifications

3.3 Security and Technical Operations

  • Ensuring account security
  • Fraud and abuse prevention
  • Detecting and resolving technical issues
  • Platform performance improvement
  • Providing user support

4. Third-Party Services and Data Sharing

4.1 Movie/TV Show Database

  • TMDB (The Movie Database): For movie and TV show data
  • No user personal data is shared with this service

4.2 Mobile Application Services

  • Google Firebase: App performance, crash analysis, and push notifications
  • Google Analytics: Anonymous usage statistics
  • Firebase Cloud Messaging: Push notifications
  • Google Play Services: App updates and security
  • Firebase Crashlytics: Anonymous error reporting

4.3 Google Services Data Processing

Google services used in our mobile application are subject to Google's own privacy policy. These services:

  • Collect non-personally identifiable technical data
  • Are used to improve app performance
  • Are not used for advertising purposes
  • Can have Firebase Analytics disabled if desired

5. Cookies and Tracking Technologies

The platform uses cookies for the following purposes:

  • Session management and authentication
  • Remembering user preferences
  • Platform performance analysis
  • Security measures
  • Personalized content delivery

You can manage your cookie settings through your browser.

6. Data Security and Protection Measures

6.1 Technical Security

  • SSL/TLS encryption protocols
  • Secure server infrastructure
  • Regular security updates
  • Password protection with hash algorithms
  • Firewall protection

6.2 Administrative Security

  • Limited personnel access
  • Regular security testing
  • Data minimization principle
  • Regular backup system

7. Data Retention Periods

  • User account data: As long as the account is active
  • After account deletion: Data is permanently deleted within 30 days
  • Log records: Stored for maximum 12 months
  • Crash reports: Stored anonymously for 90 days
  • Analytics data: Stored anonymously for 26 months (Google Analytics default)
  • Security logs: Stored for 24 months

8. Children's Privacy (Under 13)

Important: Our platform is designed for users aged 13 and above. We do not knowingly collect personal data from children under 13.

If we learn that a child under 13 has registered on our platform:

  • The account is immediately suspended
  • All personal data is deleted within 24 hours
  • Parents are notified

9. International Data Transfer

Your data may be transferred to countries outside the European Union through our service providers (especially Google Firebase). These transfers:

  • Are conducted with adequate security measures
  • Comply with EU-US Data Protection Framework rules
  • Use standard contractual clauses
  • Are conducted in accordance with GDPR and other applicable privacy laws

10. User Rights (GDPR and Other Privacy Laws)

You have the following rights regarding your personal data:

10.1 Basic Rights

  • Right to information: Learn what data of yours is being processed
  • Right of access: Request access to your processed data
  • Right to rectification: Request correction of incorrect data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Obtain your data in a different format
  • Right to object: Object to data processing activities

10.2 Exercising Your Rights

To exercise these rights, you can send an email to info@cinefia.com. Your request:

  • Will be processed after identity verification
  • Will be responded to within 30 days
  • Is free of charge (fees may apply for unreasonable requests)

11. Mobile Application Special Provisions

11.1 Permissions

  • Notification permission: For push notifications (optional)
  • Storage permission: For profile picture upload (optional)
  • Internet access: For basic app functionality (required)

11.2 App Updates

  • Security updates may be installed automatically
  • Feature updates are installed with user consent
  • Update history is stored on the device

11.3 Offline Usage

  • Some data is stored on the device for offline access
  • This data is used only for app functionality
  • All local data is deleted when the app is uninstalled

12. Policy Changes

This privacy policy may be updated when necessary. In case of important changes:

  • Users are notified by email
  • Notifications are sent through the mobile app
  • Announcements are made on the homepage
  • 30 days advance notice is given

13. Applicable Law and Jurisdiction

This privacy policy is subject to the laws of the Republic of Turkey. In case of disputes:

  • Turkish courts have jurisdiction
  • Turkish Personal Data Protection Law provisions apply
  • GDPR provisions also apply for EU citizens

14. Right to Complain

For complaints regarding our personal data processing activities:

  • You can first contact us at info@cinefia.com
  • You can apply to the Personal Data Protection Authority
  • EU citizens can apply to the relevant Data Protection Authority

Contact Information

Email: info@cinefia.com

Subject: Please use "Privacy Policy" as the subject

Response Time: Within 30 days maximum

Final Note: This privacy policy reflects our commitment to protecting our users' personal data. Please don't hesitate to contact us with any questions.